ZAGA Platform Help Center
ZAGA Applicant provides an email address and other necessary information to ZZC. After his application is approved, he receives a Welcoming letter from Zaga Team with credentials and further information.
If you forgot your password. First of all, you have to contact ZAGA Platform Administrator and to notify about the issue you have. For that, you need to follow the “Forgot Password” link on a ZAGA Login Form (below the “LOGIN” button):
Then enter your registered email and hit a “CONFIRM” button:
So, your request would be sent automatically to Zaga Platform Administrator and reviewed asap. After all, you would receive an email with your new credentials.
If you would like to Edit your Personal Profile information, First of all, you have to be logged in to your profile. Then, just pick an “Update Profile” option from the top-right dropdown menu list:
In this way, you would open “MY PROFILE DETAILS” window, where you can edit all the necessary information about yourself (Name, Surname, Email, or Profile Photo). After the changes are done, do not forget to hit the “Save” button.
If changes you want to apply are out of the scope of Platform possibilities, feel free to contact our ZAGA Platform Administrator or Support Team. You can do that if you hit a CTA “Contact” button on the top menu bar:
After all, you would be redirected to the “Contact Us” form:
Fill this form with your Name Surname, Email address, and describe your issue in a Message box, then click “SUBMIT”.
If you forgot your password from ZAGA account. Just select the “Change Password” option in the top-right menu bar dropdown list:
In this way, you would open a “CHANGE PASSWORD” form. Just input your current and new passwords, repeat new password, and hit “Confirm” button. Then your new password is saved, and you can use it anytime you need to access ZAGA Platform.
To log out from your ZAGA account, just pick a “Logout” option from the top-right dropdown menu list:
To add a new Patient, we need to pick item ¨PATIENTS¨ from the left-side drop down menu list:
On the top-right side of the window, we can see ¨+¨. Hit the ¨+¨ button:
Fill all the details about a current Patient in “ADD A PATIENT” form. Accept GDPR and email notifications conditions by putting ticks. Click the “Save” button.
To send notification we have to pick the “PATIENTS” button in a left-side menu bar. After you see all of the Patients available. Pick a Patient you need by clicking the “Appointment” circle button on his Profile Photo:
This way you will open the history of Appointments for the current Patient:
Click a “SEND NOTIFICATION” button you can find on the top of the window:
Notification about an appointment would be sent automatically. The patient will receive this notification via email to the registered address.
Go to Appointments of a Patient. Then, pick his last appointment. After that, you will see a button “Patient Information Sheet”:
After you hit this button the system will automatically generate a PDF document with all previous Appointments and with other necessary information about the current Patient. Save pdf on your computer and then just print it.
For checking Patients personal information, pick the “PATIENTS” button on the left-side menu bar. You will see all the Patients:
Pick a proper Patient by clicking “View” circle button (hovered over the patient’s Profile Photo). You will open all information about selected Patient:
To edit a Patient personal information, pick the “PATIENTS” button on the left-side menu bar. All the Patients available appeared on the screen:
Pick a proper Patient to add changes by clicking “Edit” circle button (hovered over the Patient’s Profile Photo). In this way you will open all the information about the current Patient:
Edit all the necessary fields and click the “Save” button to save changes.
To delete a Patient, we need to pick a left-menu bar item ¨PATIENTS¨. Then you would see all the Patients available, pick one you need by clicking “Delete” circle button on a Patient’s Profile Photo:
Pick the icon ¨Delete¨on a Patient’s Profile Picture:
Confirm you want to delete this current Patient. A patient is deleted.
To schedule an Appointment with a Doctor, we need to pick an item ¨PATIENTS¨ from the left menu bar. Then choose the “Appointment”, first circle button on a Profile picture of current Patient:
Now you can see the Appointments of a current Patient. On a screenshot below we can see that the timeline of Appointments currently is on the 1st Appointment step:
Fill out all the fields required and pass through each of the following steps each time clicking NEXT> button (which is placed on the right-bottom side on the page) until you would book the first, second, or any other Appointment you need.
In this way Doctor is able to prepare all the necessary equipment for the future visit of a Patient, to plan everything needed. And of course, that’s an important step for generating the proper documentation for each of patients at the end and before each next appointment. Moreover, that is highly important to notify Doctor about all the allergies or pathologies of the Patient if such exist.
To edit a Patient’s Appointment, you have to pick the “PATIENTS” item in a left-side menu bar. Then you would see all the Patients listed:
Choose “Edit Appointment” circle button on a Profile Photo of a Patient you need. The information about the Appointments of a current Patient would appear on the screen:
Edit each of the fields you need. Click the “Save” button to apply changes.
Go to Patients (left side menu bar item). Hover over the Profile Picture of a Patient and hit the “Appointments” round button:
After it’s open, you can see ¨Allergies”, “Medications” and “Contact Details” of a current Patient:
Click each of them for getting more details. Allergies:
Pick PATIENTS item (left-side menu bar). Choose a Patient you need and open his Appointments Information.
You can see the timeline and last appointment of current Patient.
Download a Sheet which is visible below in pdf format by clicking the button. We recommend to download and to print this document before each next appointment with Doctor or Medical Staff.
The Patient can easily prepare himself to his next Appointment with Doctor or Medical Staff using this instruction.
You can send the Laboratory Request automatically after clicking the “SEND REQUEST” button. The current request is generated according to the ZAGA Appointment details you input.
All the information connected to your future Appointment is placed in PATIENTS(left-side menu bar item) – Appointments of a current Patient.
Before the next Appointment, each Patient receives a notification with all the necessary instructions about his future visit.
After an Appointment is scheduled we analyze all the information about our Patient.
We have access to all the information about the needs of the patient, so we can estimate the price according to a ZAGA Price-list which is official.
The patient receives all the necessary information and payment details about his future visit via registered email.
After an Appointment is scheduled we analyze all the information about our Patient.
We have all the information about the needs of the patient. So, in advance, we are aware of which exactly CBCT of Zygomatic Bones does each of the Patients need.
The price for provided services is estimated according to a ZAGA Zygomatic Bones price-list which is official.
Before each visit, Patient receives all necessary details and information about his next visit.
Pick the PATIENTS item from the left-side menu bar. After opening Appointments of this current Patient – “Medications”, “Allergies” and “Contact Details” Buttons will appear. Pick each of them to see the list of Medications assigned to the Patient:
In addition, each of the Patients will receive Medications and Treatment Instructions after each visit via email.
Pick PATIENTS from the left-side menu bar. Then, open Appointments of the Patient you need. Here you will see Medications, Allergies and Contact Details buttons. Pick the “Medications” button to check the Treatment details of a current Patient:
In addition, the patient will receive the Medications, Diet Suggestions, and Treatment Instructions on the registered email after each visit.
ZAGA Diagnosis is given to the Patient by the Dentist after each of the visits.
In addition, the diagnosis will be sent to the email of a Patient together with necessary Medications, Instructions, and Recommendations.
Post-Surgery Diet Suggestion are given by the Dentist after each visit of the Patient.
Post-Surgery Diet Suggestions will be sent to a Patient’s email, together with the Medications, Instructions and Recommendations for the current Patient.
To Edit/View/Delete Prosthetist record, you have to find the Patient you need. Then you have to pick a circled button with a relevant icon on it (Delete/View/Edit):
After you picked the button just follow the following steps depending on your case.
And finally, do not forget to hit the SAVE changes button.
To Edit/View/Delete Anesthetist, just pick one of the options you need by clicking a proper circle button on Anesthetist required:
After everything is done, do not forget to hit the SAVE changes button.
To add a new Prosthetist, first of all, you have to pick a “SERVICES” item from the left-side menu bar:
You can find the “SUPPORT” option on a left-menu bar. You will open a page with all the Prosthetists and Anesthetists. Pick the ¨+¨ button to add a new Prosthetist. After that you have to fill out a short form with all the details of a current Prosthetist:
Click the ¨Save¨ button to finish the process.
For adding a new Anesthetist we have to pick the “SERVICES” item from the left-side menu bar:
On the right side from Anaesthetists Title we have a “+” button:
After you hit the “ADD ANESTHETIST” button we can see a filling form appeared:
Just input Anesthetist personal details and click the “Save” button:
Anaesthetist added. You will be able to Edit/View/Delete current record.
You can find the “SUPPORT” option on a left-menu bar. After you have filled out the short form, you have an ability to leave the feedback or any other of your suggestions which we would be able to implement for making our service better.
You can use the “Contact” CTA on the top menu bar or a “SUPPORT” menu item on the left side menu bar:
After you have filled a short form – Name Surname, Email address and Message. You are welcome to leave the feedback or any other of your suggestions which you find useful for making our service better.
You can find the “SUPPORT” option on a left-menu bar or ¨Contact¨ button on the top menu bar.
After you have filled out the short form, you have an ability to leave the feedback or any other of your suggestions which we would be able to implement for making our service better.
With the help of Patients Module, we automatically generate a ZAGA Success Code. We calculate a Patient’s success (named ZAGA SUCCESS CODE) by using specifics variables entered for each particular Patient.